Privacy Policy

Introduction

Welcome to Prestige Glimmer. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, prestigeglimmer.com, or make a purchase from us. We are committed to safeguarding your privacy and ensuring that your personal data is protected. By using our website, you consent to the practices described in this Privacy Policy.

Data Controller

Opulent Home is the data controller responsible for your personal data. If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Opulent Home
Maslinarska 4
Email: [email protected]

Types of Data Collected

We may collect the following types of personal data from you:

  • Contact Information: Name, email address, postal address, and phone number.
  • Account Information: Username and password for account creation.
  • Order Information: Details of the products you purchase, payment information, and delivery address.
  • Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.
  • Marketing Data: Preferences for receiving marketing communications and feedback on our products.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Performance of a Contract: To fulfill our obligations under any contract with you, such as processing your orders and providing customer support.
  • Consent: Where you have provided your consent, such as for receiving marketing communications.
  • Legitimate Interests: For our legitimate business interests, such as improving our website, preventing fraud, and conducting marketing activities.
  • Legal Obligations: To comply with legal requirements, such as tax and accounting obligations.

How We Use Your Data

We use your personal data for the following purposes:

  • Order Processing: To process and deliver your orders, manage payments, and handle returns or exchanges.
  • Customer Support: To provide customer service, respond to inquiries, and address any issues you may have.
  • Account Management: To create and manage your account on our website.
  • Marketing: To send you promotional materials, newsletters, and information about our products and offers, with your consent.
  • Website Improvement: To analyze and improve our website, enhance user experience, and ensure security.
  • Legal Compliance: To comply with applicable laws and regulations.

Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share your data with the following entities:

  • Service Providers: Third-party vendors who provide services such as payment processing, shipping, and marketing on our behalf.
  • Legal Authorities: Government authorities or law enforcement agencies if required by law or to protect our legal rights.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers are compliant with GDPR by implementing appropriate safeguards, such as standard contractual clauses or obtaining your explicit consent.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period will vary depending on the type of data and the purpose of processing.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request correction of any inaccurate or incomplete data.
  • Right to Erasure: You can request deletion of your personal data, subject to certain conditions.
  • Right to Restrict Processing: You can request restriction of processing under certain circumstances.
  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your personal data for direct marketing or other legitimate interests.
  • Right to Withdraw Consent: If you have provided consent for data processing, you can withdraw it at any time.

To exercise your rights, please contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and the effective date will be indicated at the top of the policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Opulent Home
Maslinarska 4
Email: [email protected]

Thank you for choosing Prestige Glimmer. We value your privacy and are committed to protecting your personal data.

Effective Date: 10.07.2024

 
 

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